If you forgot your password to the CybeReady platform or the support system, you can reset it on your own, by following the below steps
| The password reset will only be triggered for the email you are registered within the relevant platform. For security reasons, there is no user notification upon entering a non-existent email address |
Resetting the password on the CybeReady platform:
On the login page, click forgot password (marked in red in the image below):
On the next page type in the correct email and click the Get reset link! button
Look in your inbox or in your spam folder for an email from
CybeReady Customer Portal <do-not-reply@portal.cybeready.com> which includes the password reset link and click the Set a New Password button
Resetting a password on the support desk
On the login page, click Forgot my password (marked in red in the image below:
On the next page type in the correct email and click the Submit button
Look in your inbox or in your spam folder for an email from CybeReady Support <support@cs.cybeready.com> and click the URL within the email (beginning with https://support.cybeready.com/
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