Overview
CybeReady relies on 3rd party services in order to deliver SMS messages worldwide. Due to limitations beyond our control, we can't send SMSs to every country in every scenario.
These limitations affect the destination country only, i.e. the employee's phone number. For example, even if you live in a unsupported country, you can create a smishing campaign which targets employees who live in supported countries.
We created this article to help you understand which limitations apply to which country.
Fully supported countries
The following countries are supported in all simulations:
| Afghanistan Albania Algeria Andorra Angola Armenia Australia Austria Bahrain Belgium Belize Benin Bolivia Bosnia and Herzegovina Botswana Brunei Bulgaria Canada* Cambodia Cameroon Chad Congo Dem. Rep. Congo Republic Cote D'lvoire Cyprus Denmark El Salvador Estonia Finland France French Guiana Gabon Georgia Germany Gibraltar Greece Guinea Guyana Hong Kong (China) Hungary Iceland Iraq Ireland Israel Italy Japan Jersey Kiribati Kyrgyzstan Laos Latvia Lebanon Libya | Lithuania Luxembourg Macao (China) Macedonia Malaysia Maldives Malta Marshall Islands Mauritius Mayotte (FR Indian Ocean Territories) Micronesia Moldova Monaco Mongolia Myanmar (Burma) Nepal Netherlands Netherlands Antilles Nicaragua Niger Northern Mariana Islands (US) Norway Papua New Guinea Peru Poland Portugal Reunion Rwanda Sao Tome and Principe Senegal Seychelles Sierra Leone Slovakia Slovenia Solomon Islands Somalia Spain St. Maarten Sudan Suriname Swaziland Sweden Switzerland Tajikistan Timor Leste (East) Togo Uganda Ukraine Uruguay Zambia Zimbabwe United States* |
*Due to this country's regulations, SMSs will not be sent using Sender IDs (alphanumeric), only from a local phone number.
Partially supported countries
United Kingdom - Supports all Sender IDs, except for these:
- TecSupport ("Reset your password")
- MeetAlert ("Team meeting tomorrow at 9 AM")
The following countries are ones where smishing can be enabled for an additional cost per simulation template:
| Bangladesh Belarus Cuba Czech Republic Egypt Ethiopia Ghana Indonesia Iran Jordan Kazakhstan Kenya Kuwait Morocco Nepal | Nigeria Oman Philippines Qatar Romania Russian Federation Saudi Arabia Singapore Sri Lanka Tanzania Thailand Turkey Uganda United Arab Emirates United Kingdom Vietnam |
Countries with varying support
The following countries do not allow sending SMSs using Sender IDs (alphanumeric), only from a phone number. Our ability to purchase a phone number is dependent on availability. In cases where we are not able to obtain a local phone number, we will attempt to use a USA phone number (+1 country code).
| Argentina Azerbaijan Brazil Burkina Faso Chile Colombia Costa Rica Croatia Dominican Republic Ecuador Guatemala Honduras India South Korea Lesotho Madagascar Malawi Mali | Mexico Mozambique Namibia New Zealand Pakistan Panama Paraguay Puerto Rico Serbia South Africa Syria Taiwan Tunisia Turkmenistan Uzbekistan Venezuela Yemen |
Unsupported Countries
China
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