Hello, this article will guide you in making the most out of the CybeReady support portal.
It will cover the following:
Signing In
In your inbox, you should find an email with a registration link to Cybeready Help Center.
Once you follow the link, please enter your email and create a password.
Use these credentials to sign in to the Help Center to contact us, follow your tickets, and find helpful articles.
Finding Useful Articles
Our team has created a wide range of articles to assist you with any questions you may have, along with guidelines for best practices to ensure optimal use. Our articles are organized into various categories, which you can find on the Help Center home page for your review.
Submitting a Ticket for Our Team
In the upper right corner of the Help Center, click on "Submit A Request".
Using this form, you may contact our team.
Please share any helpful information you have on the issue. You can also attach a file.
Checking your tickets' Status
In the upper right corner of the Help Center, click on your name.
Click on "My Activities". Now you can follow all the tickets you have submitted or the tickets you're cc'd in. You can search for a specific ticket, filter by status, or write us another message by going back to the ticket.
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